Cancellation policy
Cancellation policy subject to the Consumer Protection Law 1981 “Transaction Cancellation”.
Service/participation cancellation request will be submitted in writing, by email to marathon@forumpro.co.il
Cancellation made within 14 days of registration will be subject to 10nis handling and clearing fees.
Cancellation made 14 days after the date of registration or later will be refunded as follows:
- Cancellation requests received by December 24, 2023 – 10nis handling and clearing fees
- Cancellation requests received by January 14, 2024 – 50% refund
- Cancellation requests received by January 24, 2024 – 30% refund
- Cancellations requests submitted after January 25, 2024 even when received less than 14 days from registration date will not be refunded.
Registration Update or Changes
- Requests for race change can be submitted by January 10, 2024 subject to 50 nis handling fee. No requests will be considered after this date. If you find any error (name spelling, gender, etc.) please inform us at marathon@forumpro.co.il
- Individual participant replacement without coordination with the organizers is strictly prohibited.
- It is advised to revisit the Dead Sea Marathon website and follow our updates as well as the newsletters that will be sent to you soon.
